Privacy Policy

At Smokana Smoke Shop, LLC we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of information when you visit our smoke shop or use our services. By accessing our website, products, and services, you agree to the terms outlined in this policy.

1. Information We Collect:

We may collect personal information from you when you visit our smoke shop, use our website, or engage with our services. The types of information we collect may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other payment-related details.
• Purchase History: Information about products you have purchased from us.
• Age Verification: We may collect information to verify that you are of legal smoking age in your jurisdiction.
• Website Usage Data: We may gather non-personal information such as IP address, browser type, operating system, and pages visited on our website.
• Communication Data: Information provided when you contact us, such as inquiries, feedback, or customer support requests.

2. How We Use Your Information:

We use the information collected for various purposes, including:

• Processing Orders: To fulfill your orders, process payments, and provide you with products and services.
• Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
• Communication: To send you order confirmations, shipping notifications, and updates about our products, promotions, and events.
• Improving Services: To analyze website usage patterns, identify trends, and enhance the user experience.
• Legal Compliance: To comply with legal obligations, including age verification and other applicable regulations.
• Marketing: With your consent, we may use your information to send you marketing communications. You can opt-out of these communications at any time.

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security:

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices:

You have the right to access, correct, or delete your personal information, as well as to object to or restrict certain processing activities. You can also withdraw your consent for marketing communications at any time.

6. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the date of the latest revision will be indicated.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact information].

By using our smoke shop's services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.